What can I do about my credit?
Question of the week: What can I do about my credit?
Answer: This is a question that has been asked several times over the past month or so as we have received more inquiries from clients looking to purchase a new property or refinance one they currently own and have some issues on their credit report.
Credit report “issues” can vary from having derogatory reporting to credit scores. If you have negative credit issues many of them can be rectified, depending on severity. Let’s look at various credit issues and what you may be able to do to improve your credit.
The interest rate you are offered on credit, be it for credit cards, auto loans or a home mortgage, is impacted by your credit score. The lower your score the higher the interest rate; and you may be declined credit if your score is below a certain level. There are five elements that have the biggest impact on your credit score: payment history, credit utilization, length of credit history, new credit and the mix of your credit. Some of the elements you may be able to work on to improve your credit score, other items you will have little to no ability to influence.
The most important element by a long shot is your payment history. The more recent a late, or derogatory, payment is reported the larger the impact on your credit score. As well, the more serious the delinquency the larger the impact. For instance, a 30 day late on a credit card from December 2012 will have a lower impact than a 90 day late on a house payment from June 2019. Depending on the severity of the derogatory reporting, you may be able to have the reporting creditor agree to change the way the account is being reported.
While a 30 day late payment on a credit card is the most benign of derogatory payments they are also some of the hardest to have removed from your credit report, especially if the account is with a major bank. Typically to have late payments removed you will need to provide proof that you were not more than 30 (or 60, 90…) days late on your payment. This will entail providing a series of bank statements or cancelled checks to show your payment history and no payment being late. If you have an excellent history with the creditor and have on 30 day late they may (key word “may”) agree to remove the reporting of the late payment to retain you as a customer.
If you have late payments on a mortgage you will have to show that you have made your payments on time from before and after the late payment reported. While it does not happen often it is not that rare that borrowers who have been making on time payments and have had their servicing transferred to a new lender may be reported late due to misapplication of payments by the new lender or issue with the previous lender transferring records. It may take some patience and time, but if you have had a derogatory reporting on your mortgage for which you have made on time payments provide the records showing you have made the payments and the lender(s) accepted them. In May our Question of the Week was what you should do if your mortgage servicing has been transferred.
If you have collection accounts on your credit report, depending on their status they may be able to be removed and therefore have any negative impact removed as well. Collection companies purchase delinquent accounts at a discount and begin charging fees and interest on the obligation. Some collection companies will work with clients and agree to remove the accounts. Typically, if the account has been paid off already the collection company will not agree to remove the account—they have already received their money and you have no leverage. If you owe a balance the collection company may agree to provide you with a letter stating that no money is owed and the reporting of a collection was made in error. If you have an account that is reported in collection my advice is to contact the collection company, always being very friendly and nice as most of customer service people get yelled at and abused most of the time, and apologize for having the balance, ask how much is owed, and then ask if it is possible for you to obtain a letter saying nothing is owed and the account is reporting in error if you pay off the balance today. They may say yes and they may say no. If they say no, tell them thank you, ask if they can send you a written itemized bill and that you will work on paying the debt. Wait a day or two and call back. If there are not notes in your file and you receive another customer service representative, s/he may be in a more generous mood to your request and work with you.
Whether they agree to remove the reporting or not, if you have an outstanding collection account the impact on your report is more than a paid collection. The paid collection will stay on your report for seven years, so it is worth it to contact accounts that have been paid every six months or so to see if they will agree to remove the account from your credit bureau reports. If they do agree to do so ask if you can get a letter to the effect and send it to the credit bureaus yourself in case they do not follow up with the bureaus.
If you have a county, state or federal tax lien or judgment on your report the chances of you getting it removed are extremely slim. On the taxes the only way to get them removed is for the taxing entity to acknowledge to you that your taxes were paid as agreed and not in default, and they have to contact the credit bureaus directly. Like a collection account, unpaid tax liens on your report are more harmful than liens recorded against you but reporting paid. These recorded liens will report on your report for seven years.
Note that it takes a while for most tax agencies to file a lien against you. If you owe back taxes and are notified it is best to negotiate a payment agreement and begin payments. Most tax agencies will not file a lien as long as you are making timely payments towards paying off the obiligation.
Civil judgments, such as from small claims court, will either show an amount owed or that the obligation has been satisfied. If you lost a civil judgment and have paid it off it is very important that you receive a notice that the plaintiff has file a “satisfaction of judgment” with the court. Once you make the payment for the amount owed make sure you get a copy of the satisfaction of judgment and communicate to the court the judgment has been paid. If you do not receive a satisfaction of judgment contact the court and show them you have paid off the amount owed so they can either get the plaintiff to file the satisfaction or the court can file one showing no debt is owed.
The next most impactful element on your credit score is “credit utilization,” i.e. how much you owe. Not only is this the total amount of credit you owe but what kind of credit you owe and how much do you owe in relation to how much you can borrow. For many borrowers with scores that are lower than what is needed to either be eligible for a mortgage program, or what is needed for the next best interest rate, paying down or off some credit accounts can improve their score.
If you have a credit card with a $10,000 credit limit and owe $9500, this will have a negative impact on your credit score. If you are able to pay down the balance to $7000 your score will improve. What we do with many clients with high balances on revolving credit accounts to run a report and asking “what if?” What if different balances are lower and by how much, how will the score improve? What if an account were paid in full? Sometimes when we run these reports the scoring model suggests a new account be opened with a certain limit and a small balance is put on the account.
Credit utilization is much more fluid than payment history in how it impacts credit scores. We have tools to use with our clients that can show how much credit scores can be raised if certain actions occur.
I have found over the years than many people with some credit challenges are reluctant to address them, sort of like those who are hesitant to go to the doctor when they have a pain or probable medical condition—they are worried about what they will learn. However, until you have the condition looked at a remedy cannot be provided; and just because you do not have the condition looked at does not mean it will go away.
The sooner you have any credit issues addressed the sooner you are getting closer to having them resolved. Some issues can be corrected in a short period of time, and others make take quite a while. I have had several clients over the years with significant credit issues. We put together a plan and the clients followed the plan we agreed upon and after, in a few cases, a few years they were finally able to purchase a home. Had they done nothing they would have had to wait five, six or more years to purchase a home.
Finally, before you say, “I want to wait to buy a home until my credit score is higher,” let’s take a look at your credit report and score and see what rate and cost a mortgage will be with your current score, what the time and cost will be to increase your score, and what your rate and cost would be with that higher score. For many clients the cost in monthly payments is not as significant as they think to purchase a home today with their current score as opposed to spending time and money to try to raise their score for an incrementally better rate.
If you think you have credit issues and this thought is preventing you from exploring the opportunity to purchase a new home please contact me so that we can assess your credit situation and options for purchasing a new home. Rates are very low, waiting to increase your score may end up costing you more if rates go higher by the time your score has improved than if you were to purchase today with the score you have.
Have a question? Ask me!
What’s next? That is the question investors and business owners are looking for the Fed to answer. Last year the Fed policy was to raise rates two to three times in 2019 after raising rates four times in 2018. This was because the Fed was concerned about the economy growing too fast as indicated by every tightening labor markets, consumer spending and inflation hovering around its 2% target. The first quarter came and went with no rate increases and at the end of the second quarter the minutes from the Federal Open Market Committee (FOMC—the gang that determines the Fed’s interest rate charged to member banks) indicated many wanted to lower rates a few times through the remainder of the year. Earlier this month the Fed lowered its benchmark rate by 0.25% (one-quarter of one percent) because of concerns that the economy was not growing fast enough and concerns there might be a recession in the offing. This minutes from the meeting where rates were lowered were released, and comments from Fed Chair Jerome Powell indicated that the rate drop in early August was a “mid-cycle adjustment” and not part of a long-term policy.
Investors, business owners, elected officials, almost everyone, who makes long term decisions with money do not like uncertainty. Uncertainty makes planning difficult, close to impossible. Uncertainty leads to short term decisions and rapid and multiple changes of direction. Uncertainty leads to bad decisions and bad results. The Fed with its words and actions have created uncertainty in our markets and in the economy. As I have stated several times over the past few months, it appears the Fed has been acting on “what-ifs,” “mays,” “coulds” and “perhaps.” Our economy has been growing since 2010 at annual rates of 1.6% to 2.9%, to slow for some and worrisome that it may grow too fast for others. There is nothing wrong with this long, slow and sustained growth for nine years, likely ten. The Fed needs to sit on its hands and ignore the calls to “do something” in reaction to the news of the minute and instead look at the economic data that has accumulated.
Rates for Friday August 23, 2019: Rates bounced this week off last week’s multi-year low. Mostly in reaction to the Fed speak as well as the news cycle that we are heading into recession in 2020. With a rebound today in the mortgage markets we have paired some of the losses.
FIXED RATE MORTGAGES AT COST OF 1.25 POINTS LOCKED FOR 45 DAYS:
30 year conforming 3.5% Up 0.125%
30 year high-balance conforming 3.75% Up 0.125%
Please note that these are base rates and adjustments may be added for condominiums, refinances, credit scores, loan to value, no impound account and period rate is locked. Rates are based on 20% down with 740 FICO score for purchase mortgages.

Our home is slowly returning back to the “new normal” established last year when our eldest went off to Boston to get some learnin’ in bio-engineerin’. She flew off East early this morning putting us almost on normal footing—which will occur next week when Long Beach Unified opens its doors for students and our youngest begins her senior year at Poly High (Go Jackrabbits). I consider the school year “normal” as there is a set routine daily and I am a person who thrives on routine. Summer and holiday schedules throw me for a loop.
Not sure what I will do in a year when they are both away at college and there is no set routine of a school bell to meet every week day from September to June; the schedule we have followed for fourteen years.
Have a great week,
Dennis
Past Weekly Rate & Market Updates can be found on my blog page at my website www.DennisCSmith.com/my-blog






